Refund Policy

Last updated: [TO BE COMPLETED: date]

Message us on WhatsApp stating that your request concerns a refund, withdrawal or complaint, with the plan and approximate order date. We assess it against the contract, pre-purchase information and applicable law. [TO BE COMPLETED: handling time].

Voluntary refunds

[TO BE COMPLETED: whether voluntary refunds are offered, window, conditions and calculation].

Withdrawal and defects

Swedish distance-selling rules normally give consumers 14 days to withdraw; for digital services this may end, or compensation may apply, once the service has started with your express consent. Defect complaints are handled separately under consumer law. [TO BE COMPLETED: legally reviewed wording].